Terms of Service.

Policy type: *Subscriptions

Effective Date: [01-08-25]

These Terms of Service (“Terms”) apply solely to Marketni’s Subscription Service (“Service”) offered via https://www.marketni.co / https://www.onesubscription.co.uk which govern your access to use Marketni's flexible, on-demand marketing support.

By subscribing to our One Subscription Service, you agree to these Terms. Please read them carefully.

1. Overview of the Service

Marketni’s Subscription Service grants you access to a team of marketing professionals delivering up to 9 core services, including but not limited to: strategy, design, content, advertising, and analytics. The Service is available through:

• Monthly Rolling Plans (Month-to-month)

• Discounted Long-Term Plans (Minimum 3 months)

This is a subscription-based model with no contracts for rolling plans and flexible terms for longer commitments.

2. Billing & Payment

• All plans are billed in advance based on your selected package.

• Long-term plans receive a pre-applied discount in exchange for commitment.

• Payments are collected through our secure payment gateway and may be subject to local taxes or processing fees.

3. Pause, Cancel or Restart Policy

Monthly Rolling Plans:
You may pause, cancel, or restart your subscription at any time before the next billing cycle. No fees apply.

Long-Term Plans (3 months+):
You may cancel early but must adhere to the notice period and cashback conditions outlined below.

4. Cash-Back Terms

Marketni offers a flexible Cash-Back Guarantee under specific conditions.

4.1 Cash Back – Month-to-Month Plans

You may request a cash-back refund for unused days if:

• At least 65% of the total plan days within the month have been used.

• Refunds are based on daily service rates.
  This ensures you only pay for days we’ve actively supported your business.

4.2 Cash Back – Long-Term Plans (Min 3 Months)

You may request a refund for unused days if:

• At least 65% of the total agreed subscription period has been used / completed.

• Any pre-applied plan discounts will be forfeited and deducted from the refundable balance.

4.3 Trial Period Refunds

If the Client is active on a trial period:

• Refunds for any unused trial days will be issued in full to the original payment method used.

• The refund will be adjusted for the days used, based on the selected trial duration.

• There are no penalties or deductions outside of the cost of the used days.
  

5. Cancellation Policy – Month-to-month (0-1 months)

• 5 Days’ Notice: No cancellation fees apply.

• Less than 5 Days’ Notice: A 25% cancellation fee is applied to the remaining balance of the plan up to the minimum cash-back terms (65%).

6. Cancellation Policy – Long-Term Plans (3-12 months)

• 15 Days’ Notice: No cancellation fees apply.

• Less than 15 Days’ Notice: A 25% cancellation fee is applied to the remaining balance of the plan up to the minimum cash-back terms. (65%)

7. Fair Use Policy

Marketni’s Subscription Service operates under a fair use policy. We reserve the right to:

• Limit excessive daily usage if it affects overall service quality.

• Refuse service where behavior is deemed abusive, dishonest, or harmful to our team or systems.

8. No Refunds – Exceptions (1)

Aside from the cash-back conditions above, we do not offer refunds for services rendered or due to unused time without qualifying under the 65% usage policy unless:

• Client is active on a trial period. Refunds for any unused days, will be returned back to the original payment method used in full. *As per section 4.3.

9. Service Delivery & Communication

All work is delivered remotely via Marketni's internal team. Service communication is managed via:

• Client dashboard or shared workspace

• WhatsApp, Email, or agreed channels during onboarding

10. Amendments

Marketni reserves the right to update these Terms at any time. Updated versions will be posted on our website. Continued use of the Service indicates acceptance of the changes.

11. Contact

For questions regarding our terms of services we offer, please contact us via:
📧 support@marketni.co Or message us directly via our website https://www.marketni.co